Deliveries:

Due to the unique nature of our products, some are available on a longer lead time than others:

Lockers:                       1 – 2 weeks*
Cabinets:                      3 – 4 weeks*
Rotary:                         3 – 4 weeks from order*
Static:                           2 – 3 weeks from order*
Mobile:                         4 – 6 weeks from order*
*assumes cleared funds and completed site survey (if required)

Site surveys are available at an additional cost, see details below:

Delivery Times:
Deliveries take place Monday – Friday 8.30 – 5.00, weekend deliveries and installation are available on request (this will be subject to an additional cost).  An email will inform you that the order has been received and an expected delivery date.

Delivery Charges:  All of our products are quoted at a collection price with an additional charge for delivery, the more you order the cheaper the delivery becomes.

The delivery price assumes delivery to kerbside, you must arrange to transfer the product from the kerb to the required location.  Deliveries will wait for a maximum of 30 minutes before being deemed a failed delivery

Failed deliveries will be charged at a cost dependant on location and delivery date and time, storage costs may also be applicable.  Triple S will endeavour to minimise this as much as possible.

Collections: If you would like to collect your order from the Triple S warehouse, please call 0845 606 0373 to make arrangements.

Returns: If the goods you have ordered prove to be unsuitable, please call the customer service team on 0845 606 0373 to discuss your requirements (unfortunately all carriage charges are non-refundable), please see our terms and conditions for more information. 

Installation: This is available if required and highly recommended with mobile and rotary units.

If the installation is carried out by Triple S engineers the product will have a full year warranty.

If you purchase installation the following conditions apply

Site Requirements
The site will be clear and level and will be provided with adequate lighting and power supply.  The installation operatives will work from 8.00am to 6.00pm each day during normal working hours.

There must be a clear site access for Large Goods Vehicles of 32’ minimum length and clear access throughout the premises for shelving sections of 3 metres in length. Whilst unloading and installing the installation operatives shall have priority use of lifts, corridors and the installation area.

The client will provide the means by which the installation operatives may dispose of packaging/surplus materials.

Triple S cannot be held responsible for damage to pipes (including underfloor), wiring etc. or problems resulting from their being damaged where these have not been identified.

Floor Requirements
Mobile systems can be installed on most floors subject to overall loading restrictions.  Irregularities in the level of the floor can often be overcome during track laying by using jacking screws to level the track.  In this quotation, it is assumed that the maximum height of the track shall be no more than 50mm above the existing floor level.  Floors which have sharp irregularities in them may require a higher track fixing and this will involve additional levelling grout and additional jacking studs, which will be charged as an extra.

It is assumed that the floor is sound with no loose material below the surface and capable of taking an expanding floor anchor without crumbling or cracking.  Asphalt floors may require channels cut in them to provide the levelling grout with a good surface on which to key.

Noise
Clients should be aware that unfortunately there is always a level of noise associated with the installation of our storage system that cannot be avoided.  Whilst we shall do all we can to minimize noise, we would be grateful if you would pre-warn those to be affected of the scale and duration of the installation.

Job Completion
On completion, all debris and surplus material (resulting from Triple S operations) will be removed to the client’s waste disposal area and the site left clear; excluding the clearing of debris caused by others.  We have not allowed in our proposal any costs for cleaning down the installation after completion.  Neither have we allowed for the protection of our works from damage by other trades or contractors.